Shipping & Returns
Shipping Policy
At Hayvin London, we offer a variety of shipping methods to ensure your order reaches you in a timely manner. Our packaging is carefully selected to protect your items during transit, and we are committed to keeping our shipping costs transparent.
We understand the importance of clear communication, and that's why we aim to provide you with all the necessary details regarding our shipping policy. We want to build trust and ensure that you feel confident in choosing Hayvin London for your fashion needs.
If you have any questions about our shipping policy, feel free to reach out to our customer support team.
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Order placed before 12pm will be sent out on the same day & after 12pm will be sent out the following day.
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UK DELIVERY
Standard delivery : £3.99 (3-5 working days)
UK next day delivery: £7.99 (1-2 working days)
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INTERNATIONAL SHIPPING:
Standard shipping : £9.99 (3-5 working days)
DHL express shipping : £23.99 (1-3 working days)
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Return & Exchange Policy
Our return/exchange policy is designed to give you peace of mind when making a purchase from Hayvin London. Whether you've had a change of heart or received a product that doesn't meet your expectations, we've got you covered. We believe that a straightforward refund or exchange policy is essential in building trust and providing you with the confidence to shop with us.
We are dedicated to ensuring that your experience with us is positive, and we are here to assist you with any return or exchange inquiries. Your satisfaction is our priority, and we strive to make the process as seamless as possible.
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We accept returns or exchange after within 7 days of purchase. Items must be returned in their original condition (unworn, unwashed, with all tags attached). To return or exchange, You will need to email us at contact@hayvinlondon.com with yopur name and order number and reason for returning or exchanging. and we will then give you details on how to move forwards.
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All postage charge made by us will be deducted from any refunds.